Executive Marketing Academy Policies

Privacy Policy | Terms of Use | Cookie Policy

Privacy Policy

Effective date: July 1st, 2026

Business: Andrew Temes operating as Executive Marketing Academy
Website: www.executivemarketingacademy.com

This Privacy Policy explains how Executive Marketing Academy collects, uses, discloses, stores, and protects personal information in connection with this website and the services offered by Executive Marketing Academy, including workshops, seminars, courses, and fractional marketing consulting services. In this document, “we,” “us,” and “our” refer to Andrew Temes operating as Executive Marketing Academy.

1. Scope

This Privacy Policy applies to personal information collected through our website, contact forms, email communications, event or course registration processes, consulting inquiries, client onboarding activities, marketing communications, and related business interactions. It does not apply to third-party websites, platforms, payment processors, social media sites, or other services that we do not own or control.

We are based in Ontario, Canada and provide services across Canada. We may occasionally serve customers or contacts located in the United States or other jurisdictions.

2. Personal information we collect

The personal information we collect depends on how you interact with us. It may include:

Contact information, such as name, title, organization, mailing address, email address, and telephone number.

Professional or business information, such as company name, role, industry, areas of interest, training needs, consulting requirements, and information shared during discovery calls or project discussions.

Registration and participation information, such as course, workshop, seminar, webinar, or event registration details, attendance records, questions submitted, feedback, evaluations, and certificate or completion information, where applicable.

Billing and transaction information, such as billing contact information, invoice information, payment status, purchase history, and tax-related information. We do not intentionally store full payment-card numbers on our website; payment processing may be handled by third-party payment providers.

Communications information, such as messages, inquiries, consultation requests, support requests, survey responses, testimonials, or other information you voluntarily provide.

Marketing preference information, such as newsletter subscriptions, consent records, unsubscribe requests, communication preferences, and engagement with our emails.

Technical and website usage information, such as IP address, device type, browser type, operating system, referral source, pages visited, approximate location inferred from IP address, date and time of visit, and analytics or cookie information.

We do not intentionally collect sensitive personal information through the website. Please do not submit confidential, highly sensitive, or regulated information through website forms unless we specifically request it and appropriate arrangements have been made.

3. How we collect personal information

We may collect personal information directly from you when you complete a form, register for a course or event, contact us, book a meeting, subscribe to communications, purchase a service, participate in a workshop, or otherwise communicate with us. We may also collect information automatically through cookies, analytics tools, log files, and similar technologies, as described in our Cookie Policy.

We may receive limited personal information from third-party platforms that you choose to use in connection with our services, such as payment processors, email marketing platforms, booking tools, webinar platforms, learning platforms, survey tools, social media platforms, or corporate clients that register participants for training.

4. Purposes for collecting, using, and disclosing personal information

We may collect, use, and disclose personal information for the following purposes:

To respond to inquiries, consultation requests, requests for proposals, and other communications.

To provide, administer, customize, and improve workshops, seminars, courses, fractional marketing consulting, and related services.

To register participants, manage attendance, deliver materials, provide client support, and administer feedback or evaluations.

To prepare proposals, statements of work, contracts, invoices, receipts, and related business records.

To process payments, manage accounts, collect amounts owing, and comply with accounting, tax, and audit requirements.

To send service-related communications, including confirmations, reminders, materials, scheduling updates, and administrative notices.

To send marketing communications where permitted by law, including newsletters, event invitations, service updates, and educational content, and to maintain consent and unsubscribe records.

To understand website performance, improve user experience, evaluate marketing effectiveness, and protect the security and integrity of our website and systems.

To prevent fraud, misuse, unauthorized access, or other harmful activity.

To comply with legal, regulatory, professional, contractual, insurance, and dispute-resolution obligations.

For other purposes that are identified at or before the time of collection or that are otherwise permitted or required by law.

5. Consent and your choices

We collect, use, and disclose personal information with consent, except where the law permits or requires otherwise. Consent may be express, such as when you check a box, submit a form, sign an agreement, or provide written approval. Consent may also be implied where it is reasonable in the circumstances, such as when you provide information so that we can respond to your request or provide a service you have asked for.

You may withdraw consent at any time, subject to legal, contractual, or reasonable notice requirements. Withdrawing consent may limit our ability to provide certain services or communications. To withdraw consent, contact us at the email address listed below or use the unsubscribe mechanism included in our marketing emails.

6. Marketing communications

We may send commercial electronic messages, such as newsletters, invitations, educational content, announcements, and service updates, where we have consent or are otherwise permitted by applicable law. Each marketing email will include a way to unsubscribe. We may continue to send transactional, administrative, or service-related messages where permitted by law, even if you unsubscribe from marketing communications.

7. Disclosure of personal information

We do not sell personal information. We may disclose personal information as reasonably necessary for the purposes described in this Privacy Policy, including to:

Service providers that support our website, hosting, email, analytics, payment processing, booking, learning management, webinar delivery, document management, customer relationship management, accounting, or other business operations.

Corporate clients, where they have arranged or paid for participant attendance and reasonably require attendance, participation, completion, or feedback information, subject to applicable privacy expectations and any agreement with the client.

Professional advisers, insurers, financial institutions, auditors, or collection agencies, where necessary for legitimate business purposes.

Government, regulatory, law enforcement, or dispute-resolution bodies where required or permitted by law.

A potential purchaser, successor, or assignee in connection with a proposed or completed business transaction, subject to appropriate confidentiality protections where required.

Other parties with your consent or as otherwise permitted or required by law.

8. Service providers and cross-border transfers

Some of our service providers may store or process personal information outside Ontario or outside Canada, including in the United States. Personal information handled outside Canada may be subject to the laws of the jurisdiction where it is stored or processed, including lawful access by courts, law enforcement, regulators, or governmental authorities in that jurisdiction.

We use contractual, technical, and organizational measures designed to require service providers to protect personal information and use it only for the purposes for which it was provided.

9. Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by law. Retention periods may vary depending on the type of information, the nature of the service, tax and accounting requirements, contractual obligations, limitation periods, dispute-resolution needs, and legitimate business purposes. When personal information is no longer required, we will delete, anonymize, or securely dispose of it.

10. Safeguards

We use reasonable physical, organizational, and technical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No website, email system, or method of electronic transmission is completely secure. You should use care when deciding what information to send to us electronically.

11. Access, correction, and privacy rights

You may request access to personal information we hold about you and may request correction of inaccurate or incomplete information, subject to lawful limits. We may need to verify your identity before responding to a request. In some circumstances, we may not be able to provide access to certain information, such as information that is privileged, confidential to another person, commercially sensitive, or otherwise restricted by law.

Depending on where you reside, additional privacy rights may apply. For example, Quebec privacy laws may provide rights for Quebec residents in certain circumstances. U.S. state privacy laws may apply only in limited circumstances and are not generally expected to apply to a small Canadian service business unless specific statutory thresholds or other requirements are met. We will respond to rights requests in accordance with applicable law.

12. Privacy incidents

If we become aware of a privacy incident involving personal information under our control, we will take reasonable steps to contain, assess, and address the incident. Where required by applicable law, we will notify affected individuals, regulators, or other parties.

13. Children and minors

Our website and services are intended for business clients, professionals, executives, and adult learners. They are not directed to children. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided personal information to us, please contact us so that we can review and address the matter.

14. Third-party links and platforms

Our website may link to third-party websites or use third-party platforms, including payment tools, booking tools, webinar platforms, social media sites, video platforms, or learning platforms. Those third parties have their own privacy practices and terms. We are not responsible for the privacy practices of third-party websites or platforms.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of the website or services after an update means that the updated Privacy Policy applies, subject to applicable law.

Contact

Questions about this document may be directed to: Executive Marketing Academy, email: info@executivemarketingacademy.com.

Terms of Use

Effective date: July 1st, 2026

Business: Andrew Temes operating as Executive Marketing Academy
Website: www.executivemarketingacademy.com

These Terms of Use govern your access to and use of www.executivemarketingacademy.com and any website content, resources, forms, downloads, or online features made available by Executive Marketing Academy. In these Terms, “we,” “us,” and “our” refer to Andrew Temes operating as Executive Marketing Academy.

1. Acceptance of these Terms

By accessing or using the website, you agree to these Terms of Use. If you do not agree, do not use the website. If you use the website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. About Executive Marketing Academy

Executive Marketing Academy provides workshops, seminars, courses, and fractional marketing consulting services for corporate clients and individual business leaders or executives. The website provides general information about our services, educational content, resources, and ways to contact or engage us.

3. Website information is general only

The information on the website is provided for general informational, educational, and promotional purposes. It is not a substitute for professional advice tailored to your specific business, legal, financial, tax, accounting, regulatory, employment, or operational circumstances. You should obtain appropriate professional advice before acting on information that may affect your business or legal obligations.

4. No guarantee of results

Marketing, training, strategy, and consulting outcomes depend on many factors outside our control, including market conditions, budget, execution, internal capability, customer behaviour, competitive activity, data quality, leadership decisions, and organizational alignment. We do not guarantee any specific business, revenue, profit, marketing, sales, brand, audience, career, or performance result from using the website or engaging our services.

5. Separate service agreements

Workshops, seminars, courses, consulting engagements, fractional marketing services, speaking engagements, retainers, custom training, and other paid services may be governed by separate proposals, statements of work, order forms, invoices, registration terms, event terms, client agreements, or other written agreements. If there is a conflict between these Terms of Use and a signed or accepted service-specific agreement, the service-specific agreement will govern for that service.

6. Registration, payments, cancellations, and refunds

If the website permits registration, booking, purchasing, deposits, online payment, or paid access to materials, the applicable price, taxes, payment terms, cancellation terms, refund terms, rescheduling terms, and access terms will be stated on the relevant page, invoice, proposal, registration form, checkout page, or service agreement. Unless expressly stated otherwise, all prices are in Canadian dollars and applicable taxes may be added where required by law.

If a refund, cancellation, or rescheduling policy is posted or provided for a specific service, that policy applies to that service. If no specific policy is provided, requests will be reviewed in a commercially reasonable manner, but we are not required to provide a refund except where required by law or expressly agreed in writing.

7. User responsibilities

You agree to use the website only for lawful purposes and in accordance with these Terms. You must not:

Use the website in a way that violates applicable law or infringes the rights of another person or organization.

Submit false, misleading, inaccurate, confidential, harmful, defamatory, infringing, or unlawful information.

Attempt to gain unauthorized access to the website, systems, accounts, data, or networks.

Interfere with the operation, security, performance, or integrity of the website.

Upload or transmit viruses, malware, automated scripts, scraping tools, or harmful code.

Copy, reproduce, modify, sell, resell, exploit, or commercially use website content except as expressly permitted by us in writing.

Use website materials or service materials to train, develop, or improve competing services, courses, tools, models, or businesses without our written permission.

8. Intellectual property

The website and its content, including text, graphics, logos, images, designs, layouts, frameworks, course descriptions, service descriptions, downloads, tools, worksheets, slides, videos, audio, and other materials, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may view and use website content for your own internal informational purposes only. You may not copy, distribute, publish, modify, create derivative works from, sell, license, or otherwise exploit website content without our prior written permission, except where permitted by applicable law.

Participation in a course, workshop, seminar, or consulting engagement does not transfer ownership of our intellectual property unless a separate written agreement expressly says otherwise. Client-specific deliverables, if any, will be governed by the applicable service agreement.

9. Trademarks and business names

Executive Marketing Academy and related names, logos, taglines, service names, and brand elements are our business identifiers or trademarks, whether registered or unregistered. You may not use them in a way that suggests sponsorship, endorsement, affiliation, or ownership without our prior written permission.

10. User submissions, feedback, and testimonials

If you submit inquiries, feedback, comments, suggestions, testimonials, survey responses, or other content to us, you represent that you have the right to provide that content and that it does not infringe the rights of any third party. You grant us permission to use submitted feedback for business improvement purposes. We will seek appropriate consent before publishing identifiable testimonials, endorsements, case studies, logos, or client references, unless publication rights are otherwise provided in an applicable agreement.

11. Third-party links, tools, and platforms

The website may contain links to third-party websites or use third-party tools, platforms, plug-ins, payment processors, booking systems, webinar platforms, social media sites, or embedded content. We provide these links and integrations for convenience only. We do not control and are not responsible for third-party websites, tools, content, terms, privacy practices, security, availability, or performance.

12. Website availability and changes

We may update, modify, suspend, restrict, or discontinue all or part of the website at any time without notice. We do not guarantee that the website will be uninterrupted, error-free, secure, current, or available at all times.

13. Disclaimers

The website and website content are provided “as is” and “as available.” To the fullest extent permitted by applicable law, we disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, currency, merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, security, and error-free performance.

14. Limitation of liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, or for loss of profits, revenue, business, goodwill, data, opportunity, or anticipated savings, arising from or related to your use of or inability to use the website or website content, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our total liability for claims arising from or related to the website or these Terms of Use will be limited to the greater of: (a) CAD $100; or (b) the amount you paid directly to us for website access, if any, in the three months before the event giving rise to the claim. This limitation does not apply where prohibited by law.

15. Indemnity

You agree to indemnify and hold harmless us and our service providers, contractors, representatives, and affiliates from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from or related to your misuse of the website, breach of these Terms, violation of law, or infringement of another person’s rights.

16. Privacy

Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy.

17. Consumer protection and mandatory rights

Nothing in these Terms limits any rights, remedies, warranties, or protections that cannot be excluded or limited under applicable consumer protection, privacy, competition, accessibility, or other laws. If any part of these Terms is inconsistent with mandatory legal requirements, the mandatory legal requirement will apply to the extent of the inconsistency.

18. Governing law and disputes

These Terms of Use and your use of the website are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of law principles. Subject to any mandatory legal right to bring a claim elsewhere, you agree that disputes relating to the website or these Terms will be brought before the courts located in Ontario, Canada.

19. Changes to these Terms

We may update these Terms of Use from time to time. The updated version will be posted on the website with a revised effective date. Your continued use of the website after changes are posted means that you accept the updated Terms, subject to applicable law.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable, or severed if necessary. The remaining provisions will continue in full force and effect.

Contact

Questions about this document may be directed to: Executive Marketing Academy, email: info@executivemarketingacademy.com.